Collections Representative Jobs in Arlington, TX
Collections is a durable niche in Arlington, anchored by the DFW metro's dense concentration of banks, healthcare systems, and consumer finance companies that all need reps to recover past-due balances. Medical collections in particular runs high volume here, feeding off the billing generated by Arlington's two major hospital systems and the surrounding clinics.
Current Collections Representative Openings in Arlington, TX
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Top Arlington Employers Hiring Collections Representatives
Collections hiring in Arlington clusters in healthcare, banking, and consumer finance:
- Medical City Arlington - patient balance and medical collections.
- Texas Health Resources - centralized patient financial services.
- Area banks and credit unions - loan and card recovery teams.
- Auto finance companies - vehicle loan collections tied to the Vandergriff dealer corridor.
- DFW collection agencies - third-party recovery across multiple clients.
- Property management firms - rent and lease collections.
Collections Representative Salaries in Arlington
- Entry-level collector: about 34,000 to 41,000 dollars per year.
- Experienced collector (2 to 5 years): about 42,000 to 52,000 dollars.
- Senior collector or team lead: about 53,000 to 62,000 dollars.
These are estimates that vary by employer and specialty. Many Arlington collections roles add commission or performance bonuses tied to recovery targets, so top performers can earn well above base, plus health benefits and paid training.
How to Become a Collections Representative in Arlington
Most roles require a high school diploma or GED plus strong phone and negotiation skills, with training provided after hire. There is no state license, but reps must follow the federal Fair Debt Collection Practices Act and Texas debt-collection rules. Short business or customer service courses from Tarrant County College help, and bilingual English-Spanish reps are in demand across the metro.
What the Job Involves
Collections reps contact customers about overdue accounts by phone, email, or letter, negotiate payment plans, document interactions, and work within strict legal guidelines. In Arlington that often means high-volume medical or consumer-loan queues with recovery and quality targets to hit.
Skills Employers Look For
- Confident, professional phone negotiation
- Composure and empathy with stressed customers
- Knowledge of FDCPA and Texas collection rules
- Accurate account documentation
- Bilingual English-Spanish ability (a strong plus)
Career Path and Advancement
Arlington collectors often move from entry-level queues to senior collector, team lead, or compliance and recovery analyst roles, and skills transfer into accounts receivable and broader financial services careers across DFW.
Related Careers in Arlington
Collections reps in Arlington often explore these related paths:
- Accounts Receivable Clerk Jobs
- Customer Service Representative Jobs
- Call Center Agent Jobs
- Medical Biller and Coder Jobs
Frequently Asked Questions
Do you need a license to be a collections rep in Texas?
Individual collectors do not need a personal license, but they must comply with the federal Fair Debt Collection Practices Act and Texas rules, and collection agencies themselves must be bonded in Texas.
Do collections jobs in Arlington pay commission?
Many do. Employers commonly add performance bonuses or commission tied to recovery targets, so strong performers can earn meaningfully more than their base pay.
Which Arlington industries hire the most collectors?
Healthcare and medical billing, banking and credit unions, auto and consumer finance, and third-party collection agencies are the largest collections employers in the area.
Does bilingual ability help in Arlington collections jobs?
Yes. With the DFW metro's large Spanish-speaking population, bilingual English-Spanish collectors are highly valued and often earn a pay premium.
Are collections jobs in Arlington stressful?
They can be, since the work involves high call volume and difficult conversations, but strong training, clear scripts, and legal guidelines help reps manage it, and performance pay rewards those who do it well.
Ready to apply? Browse all Collections Representative jobs in Arlington, TX on LocalJobPage and apply today.