Customer Service & Call Center Jobs in Arlington, TX

Arlington is home to the Six Flags National Support Center, the phone and guest-support team behind every Six Flags park, plus hospital admissions desks, hotel front offices and bank branches across the city. The guides below cover every customer service and call center role in Arlington, who is hiring, and what it pays.

Call Center Agent Jobs Client Services Coordinator Jobs Collections Representative Jobs Customer Service Representative Jobs Technical Support Representative Jobs

Why Customer Service & Call Center Work Is Different in Arlington

Arlington's call center work has a theme-park accent. Six Flags runs its National Support Center in Arlington, a company-wide call center that answers guests for all of its parks, and it hires seasonal call center support team members on 8am to 5pm and 11am to 8pm shifts with weekends required. Six Flags Over Texas and Six Flags Hurricane Harbor Arlington, at I-30 and SH 360, add guest relations staff who handle will call, lost and found, accessibility requests, phones, chat and email. The Loews Arlington Hotel and Live! by Loews staff front office agents for a district built around AT&T Stadium and Globe Life Field.

The year-round half of the market is health care and banking. Texas Health Arlington Memorial Hospital, at 800 W Randol Mill Rd, hires admissions specialists, including PRN night shifts, and patient advocates for its emergency department. JPMorgan Chase staffs bankers at branches across the city, and its Pioneer Parkway branch in East Arlington, near Ben Thanh Plaza, has posted a role that requires both English and Vietnamese, a sign of how much bilingual service matters here. Because Arlington has no fixed-route bus, only the Arlington On-Demand rideshare service, more than three in four working residents drive alone to work, which is worth weighing for early or late call center shifts.

Top Customer Service & Call Center Employers in Arlington

These employers have posted customer service, guest service or call center roles in Arlington on their own career sites:

Customer Service & Call Center Career Paths in Arlington

  • Phone and general support - Customer Service Representative and Call Center Agent. The quickest way in, with seasonal call center and guest relations hiring in the Entertainment District each season.
  • Specialized support - Technical Support Representative and Collections Representative. Roles that add product, systems or account knowledge and usually pay more than general support.
  • Client-facing coordination - Client Services Coordinator. A step up for experienced reps who manage accounts, schedules and escalations.

How to Start a Customer Service & Call Center Career in Arlington

  • High school diploma or GED - the usual minimum for call center, guest relations and front desk roles.
  • Weekend and evening availability - required on Six Flags call center postings and common at hotels and hospital admissions desks.
  • Bilingual skills - a real advantage in Arlington, where at least one Chase branch requires both English and Vietnamese.
  • Tarrant County College Office Technology - certificates and an AAS offered online through TCC Connect that build the computer and data entry skills call centers screen for.
  • Arlington Workforce Center - Workforce Solutions for Tarrant County, 2000 E Lamar Blvd, Suite 100, offers free job search help, career coaching and training referrals.

None of these is legally required: Texas does not license customer service or call center workers, so the diploma, availability and language skills are employer preferences rather than rules.

Customer Service & Call Center Salaries in Arlington

  • Entry - about $15 to $18 an hour for seasonal call center, guest relations and front desk roles.
  • Mid - about $18 to $24 an hour for experienced customer service reps, hospital admissions specialists and technical support reps.
  • Senior - about $24 to $30 an hour for leads, client services coordinators and specialized collections roles.

These are estimates. Six Flags posted its call center support role at $15 an hour, customer service representatives in Dallas-Fort Worth averaged $20.75 an hour in the May 2023 federal survey, and the May 2025 national median was $21.53, with the top 10 percent above $30.57. Hospital and bank roles generally carry full benefits, while theme-park call center and guest relations jobs are often seasonal.

Frequently Asked Questions

Do you need a degree to work in customer service in Arlington?

No. Most Arlington call center, guest relations and front desk roles ask for a high school diploma or GED plus a professional phone manner and basic computer skills. Bilingual ability and flexible availability can help you stand out.

Who hires call center workers in Arlington?

The Six Flags National Support Center is the clearest call center employer in the city, answering guests for every Six Flags park. Six Flags Over Texas, Hurricane Harbor Arlington, Texas Health Arlington Memorial Hospital, the Loews hotels and Chase branches also hire customer-facing staff.

How much do customer service jobs pay in Arlington?

Seasonal and entry roles generally pay about $15 to $18 an hour, experienced reps about $18 to $24, and leads and coordinators about $24 to $30. These are estimates; employer type, shift and language skills move pay.

Are there seasonal customer service jobs in Arlington?

Yes. Six Flags hires seasonal call center support team members and park guest relations staff, with weekend work required. The Loews hotels in the Entertainment District also hire part-time front office agents.

Do call center jobs in Arlington require weekend work?

Many do. The Six Flags call center schedules weekends with two weekdays off, and hospital admissions desks staff nights and PRN shifts. Bank branch roles are more likely to keep regular daytime hours.

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