Customer Service Representative Jobs in Arlington, TX
Customer service reps in Arlington answer guests for Six Flags, patients at Texas Health Arlington Memorial and travelers at the Loews hotels in the Entertainment District. Entry pay starts near $15 an hour. Here are the current openings, followed by who is hiring and what the work pays.
Current Customer Service Representative Openings in Arlington, TX
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Customer Service Representative Work in Arlington
Arlington's customer service market is built around guests more than call queues. Six Flags runs its National Support Center in Arlington, where reps answer phone, chat and email questions for guests of every Six Flags park; the Entertainment District along Nolan Ryan Expressway adds front desk and guest relations work at the hotels and parks, and Texas Health Arlington Memorial on West Randol Mill Road hires patient access staff. Hours follow the visitors: evenings, weekends and holidays are normal, and seasonal hiring peaks with the park calendar.
Plan your commute before you apply. Arlington has no fixed-route bus, and Arlington On-Demand rideshare runs only Monday to Friday from 6am to 9pm and Saturday from 9am to 9pm, with no Sunday service, so weekend and late shifts usually mean driving. Bilingual reps have an edge, too: one Chase branch on East Pioneer Parkway, near Ben Thanh Plaza, has asked for English and Vietnamese.
Top Arlington Employers Hiring Customer Service Representatives
These Arlington employers have posted customer service roles on their own career sites:
- Six Flags National Support Center - the company's guest call center in Arlington, hiring reps for phone, chat and email support.
- Six Flags Over Texas and Hurricane Harbor Arlington - guest relations reps handle will call, lost and found, accessibility requests and guest calls at both parks.
- Texas Health Arlington Memorial Hospital - the Randol Mill Road hospital hires admissions specialists and emergency department patient advocates.
- Loews Arlington Hotel and Live! by Loews - the two Entertainment District hotels hire front office agents for check-in, payments and guest questions.
- Chase - Arlington branches hire part-time associate bankers who serve customers at the counter.
Customer Service Representative Salaries in Arlington
- Entry level: about $15 to $18 an hour, the range of seasonal guest service and call center roles.
- Experienced: roughly $19 to $24 an hour for year-round reps in banking, healthcare and hotel front offices.
- Senior or team lead: about $25 to $30 an hour for leads and specialists.
These are estimates. Six Flags posts $15 an hour for its seasonal call center role, the most recent federal figures put the Dallas-Fort Worth-Arlington average for customer service reps near $20.75 an hour (May 2023), and the national median was $21.53 in May 2025. Pay moves with the industry, year-round versus seasonal status, night and weekend shifts, and a second language.
How to Become a Customer Service Representative in Arlington
Texas has no license for customer service work. Most Arlington employers ask for a high school diploma or GED, a clean background check and weekend availability, then train you on their own systems. Tarrant County College's Southeast Campus on Southeast Parkway, the only TCC campus in Arlington, offers Event Management for anyone aiming at venue and hotel guest service, and the Arlington Workforce Center at 2000 E Lamar Blvd helps with resumes and job matching.
What the Job Involves
Customer service reps answer questions by phone, chat, email or in person, solve problems with tickets, bills or bookings, take payments and log every contact in the company's system. Some days are routine; others mean calming an upset guest and finding a fix within the rules.
Skills Employers Look For
- Clear, patient communication in person and by phone
- Calm problem-solving with upset customers
- Typing speed and comfort with ticketing or booking software
- Cash handling and payment accuracy
- A second language, especially Spanish or Vietnamese
- Reliability on weekends, evenings and holidays
Career Path and Advancement
Many Arlington reps start in a seasonal Six Flags role, then move to year-round work as a hotel front office agent, hospital admissions specialist or bank associate. From there the path runs to team lead, supervisor, banker or patient access coordinator, and call center experience carries over into collections, technical support and client services roles across the city.
Related Careers in Arlington
If customer service suits you, these Arlington roles are close matches:
- Call Center Agent Jobs
- Technical Support Representative Jobs
- Client Services Coordinator Jobs
- Collections Representative Jobs
Frequently Asked Questions
Do you need a degree to be a customer service rep in Arlington?
No. Most Arlington customer service jobs ask for a high school diploma or GED and train you on the job. There is no state license for the work.
How much do customer service reps make in Arlington?
Seasonal guest service and call center roles start near $15 an hour, and experienced year-round reps earn roughly $19 to $24. Leads and specialists can reach $25 to $30 an hour.
Where are customer service jobs in Arlington?
Many are in the Entertainment District, at Six Flags Over Texas, Hurricane Harbor Arlington and the Loews hotels, with patient access roles at Texas Health Arlington Memorial on West Randol Mill Road. Bank branch roles are spread across the city.
Can I get to a weekend shift without a car in Arlington?
It is hard. Arlington has no fixed-route bus, and Arlington On-Demand does not run on Sundays and stops at 9pm, so most reps on weekend or late shifts drive or carpool.
Does being bilingual help in Arlington customer service?
Yes. Spanish is useful across the city, and at least one Arlington Chase branch has required English and Vietnamese for its associate banker role. A second language widens the jobs you qualify for.
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